These accounts may seem perplexing given the momentous nature of the unfolding events. One might even wonder whether one of the parties has engaged in willful distortion. But these conflicts need not involve bad faith on the part of either person.
Indeed, conflicting recollections are neither unfamiliar (recall the testimonies of Clarence Thomas and Anita Hill in 1991) nor surprising. The way the brain stores and retrieves information, research shows, can sometimes lead people to hold different memories of the same event.
Memory errors can be classified into seven categories (sometimes called sins). Three are especially relevant to conflicting recollections: transience, misattribution and bias. Transience is the term for the well-known fact that memories tend to fade over time (unless we rehash and discuss them frequently). Experiments show that specific details of an experience are lost more quickly than general information about it.
In one such study, 12 people were asked to summarize their activities during a 'typical day' at work; they also were asked to recount exactly what they did the day before and a week before. The study confirmed what some researchers suspected: the day-old memory was a nearly verbatim record of what actually happened, but a week later memory was closer to a generic description of what usually happens. With the passage of time, memory shifts from a reproduction of the past to a reconstruction that is heavily influenced by general knowledge and beliefs.
Similar considerations almost certainly apply to what Mr. Clarke and Mr. Miller remember. Of course, 9/11 was not an ordinary day at the office. Shocking experiences like the terrorist attacks or the explosion of the space shuttle tend to be better remembered than mundane occurrences. But studies show that with the passage of time, people can forget and distort details of even these experiences.
Such errors are sometimes associated with the memory sin of misattribution, where we remember aspects of an experience correctly but attribute them to the wrong source. For instance, a college student recalled that she first learned of the Challenger explosion in 1986 from television, when the actual source was a group of friends. Misattribution errors can occur for traumatic experiences, as in the case of a rape victim who accused a psychologist of assault based on her vivid memory of his face. In reality, she had seen the psychologist on television just before she was raped.
Because parts of misattributed memories are accurate, people can maintain high confidence in such mistaken recollections. Both Mr. Clarke's and Mr. Miller's accounts are probably correct in some respects, but either one may have fallen victim to misattribution, leading to different claims about who said what to whom.
Bias, a third memory sin, occurs when current knowledge, beliefs or feelings distort the past. For example, studies have shown that we often inaccurately recall political attitudes we held in the past. Our recollection ends up reflecting our current attitudes instead. Research also reveals an egocentric bias, meaning we remember the past in ways that reflect positively our current self — a bias from which government officials are not likely to be immune.
Transience, misattribution and bias occur even when we do our best to recollect the past accurately. Without external corroboration, we cannot know for certain which aspects of Mr. Clarke's or Mr. Miller's account are off the mark — but we do know enough about memory's sins to implicate the likely culprits. It's something the commission, and the country, should keep in mind when Ms. Rice testifies as well.
Could these memory "sins" explain the different accounts of Christ's resurrection in the Gospels? This may make some evangelicals uncomfortable seeing how a view such as this may conflict with the idea of inerrancy and possibly infallibility.
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